Graphic Business-Stanbic Bank Breakfast Meeting: Boosting E-Services for companies – President of GUTA

The President of the Ghana Traders Association (GUTA), Dr. Joseph Obeng, said e-services have helped boost traders’ businesses in the country.

According to him, thanks to E-Services, merchants have been able to sell to their customers in a transparent way while being able to access the services of the various government platforms and financial institutions without having to be physically present.

Dr. Obeng said this in an interview shortly after the Graphic Business-Stanbic Bank breakfast held at the Labadi Beach Hotel in Accra on Tuesday.

Under the theme “Integrating Electronic Services into Our Economy: Implications for Economic Growth,” Tuesday’s meeting was the first of four quarterly events planned for the year to highlight issues troubling the economy.

The event, which is the first of four this year, has attracted captains of industry, business leaders and groups, academics and communications experts, among others.

The meeting, which has become one of the most sought-after thought leadership events in the country, aimed, among other things, to pave the way for broader discussions on the impact of electronic services in the public and private sectors on the economy. and change lives.

He also discussed the challenges and the way forward to make e-services a major game-changer for growth.

E-Services and taxes

Regarding taxes, Dr Obeng said the Ghana Revenue Authority (GRA) has enabled traders to meet their tax obligations online without having to visit GRA offices.

However, he urged the tax authority to help educate people on how to use the platforms provided to pay taxes.

“Authority should also help make processes simple and user-friendly for those of our members who are not literate enough to use them.

Many of them are willing to pay, but the processes need to be simplified to attract them and not discourage them,” he said.

Data reliability

Regarding data reliability, the President of GUTA stressed the need for telecommunications operators to ensure that their services are not interrupted to allow their customers to use electronic services effectively.

“Electronic services can only be offered online and therefore we need to have reliable internet services to carry out this activity.

“Again, the cost of data must be taken into account to allow more people to use the service because it has come to stay and we must use it well for the benefit of all,” said Dr Obeng. .


This edition was chaired by the Country Manager, VISA Ghana, Adoma Owusu, who was supported by three industry experts.

They are; technology planner in the digital financial services industry, Fred Frimpong; Financial services and technology professional, Francis Appiah; and a lecturer at the University of Ghana Law School, William Kofi Owusu Demitia.

Profile of the panelists

Fred Frimpong is a high-impact leader, technology planner and transformation project executor for the digital financial services (DFS) industry.

He is entrepreneurial in nature with a unique ability to apply over 17 years of experience in telecommunications, mobile money, micro-credit and e-commerce to solve virtually any problem life throws at him.

He is passionate about promoting financial inclusion using technology.

William Kofi Owusu Demitia is a Lecturer in the Faculty of Law, University of Ghana and prior to joining the Faculty of Law, he taught at several reputable Ghanaian universities including Central University, University of Pentecost, Lancaster University in Ghana and the Ghana Institute of Management and Public Administration (GIMPA).

He is also a facilitator of the Chartered Institute of Taxation, Ghana (CITG) Strategic Tax Planning course.

Mr. Demitia holds a Bachelor of Laws (LL.B), a Master of Laws (LL.M) in International Taxation and a Master of Business Administration in Finance.

He is a member of the Ghana Bar Association, the International Fiscal Association, the International Bar Association, an associate member of the American Bar Association, tax specialist of the Chartered Institute of Taxation, Ghana and Master Tax Professional (SA) – South African Institutes tax professionals.

Francis Appiah is a financial services and technology professional. He has held various positions in Ghana and the United States. He was a structured credit analyst on the performance analysis of secured debt securities (CDOs) at Fitch Ratings Inc “Fitch”, an international bond rating agency in New York.

In Ghana, he held various positions including research analytics, investment management, compliance, corporate finance and most recently operations management for a payments-focused fintech. Beyond finance and investments, his professional interests also include infrastructure development, economic development, strategy and business development.

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