Another new way to shop online for busy parents

EVEN with the easing of Covid restrictions, the convenience of shopping from the comfort of home seems to have become a welcome habit for families. With all the juggling of work (sometimes even more than two jobs), home, and even extended family responsibilities, forgetting something or needing something immediately has become increasingly common. It’s good that there are now more solutions offered by different e-commerce providers.

One of the new ones I discovered was Mymall, which can be downloaded from the Apple App Store or Google Play Store. It instantly connects you to a personal shopper who can visit your favorite mall.

My mall ( is the first fast trading company in the Philippines that focuses on extremely fast order fulfillment, often in 30 minutes or less. Although fast-commerce start-ups such as Delivery Hero and Instacart are already thriving in overseas markets, Mymall is truly the first of its kind in the Philippines.

It provides convenience for everyone as it offers personal shopping service at a variety of malls, such as SM Supermalls, Ayala Malls, Robinsons, Waltermart and many more. From there, it connects me to some of my go-to stores, like Ace Hardware, Datablitz, Healthy Options, National Book Store, and SM Department Store, among others. With just a few clicks, customers can shop, pay, and have their items delivered to their doorstep in minutes.

“With Mymall, customers connect with a professional shopper who can pick up items from as many stores as they want,” said Shahab Shabibi, co-founder of Mymall. “In one go, you can do a few errands, and that bubble tea you crave, picked up and brought right to you. It’s really like going to the mall yourself, except you’re doing it in the comfort of your own home.

Convenience and a wide range of options are not the only features that make Mymall stand out. Unlike other shopping or personal delivery apps, the service ensures there are no hidden prices or markups – item prices are exactly as they are in store. This is in stark contrast to other apps where markups are typically applied to items, often without the knowledge of the customer. Moreover, Mymall guarantees that users will only have to pay one delivery charge for the services of the application.

According to Shabibi, Mymall’s low prices make the app truly accessible to everyone. “The low prices mean everyone can benefit from Mymall. We will expand access to e-commerce so everyone can enjoy the convenience and security of shopping online,” Shabibi said. “We all had to get something shopping mall thing at some point. Mymall provides another safe and efficient way for all Filipinos to do so.”

Service users only need to pay the usual store prices and there are many cashless payment options to pay for it: Visa, Mastercard, GCash or PayMaya. These contactless payment methods not only provide convenient transaction but also safe transaction.

A Mymall user can easily attest to the usefulness of the app. In the case of Teresa C., a working mother of two, she uses the app to restock her essential groceries. “Sometimes I need an extra box of eggs or multivitamins,” Teresa explained. “With Mymall, I don’t have to waste time going through the mall, finding and paying for parking, queuing at the checkout or being in a bustling crowd. With the service, I can have everything delivered quickly, which saves me time. Finally, since the items and shipping costs are much lower, I also save a lot of money.

The app is new and I just tried it, but the good thing is that even if the establishment is not in the list but in the mall, the personal shopper will still race for you. If you want to increase or decrease the quantity, you can just send them a message. If you forget something and suddenly want to add an item, as long as it stays within your time and the personal shopper is still in the mall, they are quite flexible. What I like the most is that I can send the exact photos or screenshots of the products that I need because it has a camera and photo feature. The only downside is that you have to send payment to checkout for each location, but I think that’s where GCash comes in handy. Thank you, Roxanne Vargas (my personal shopper that day from Mymall).

Picture credits: Brooke Cagle on Unsplash

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